Question 1

How fast will my order be delivered?

Accepted Answer

For Dhaka city, we deliver within 24 to 48 hours. For all other 64 districts across Bangladesh, standard courier delivery takes 48 to 72 hours with real-time SMS tracking.

Question 2

Can I inspect the parcel before paying Cash on Delivery (COD)?

Accepted Answer

Yes! You can physically verify the sealed box and product in front of the courier delivery representative before completing the payment.

Question 3

How does the 7-day easy replacement policy work?

Accepted Answer

If your product arrives with any manufacturing defect or issue, inform us within 7 days via phone, WhatsApp, or this contact form. We will arrange a free exchange or refund.

Question 4

Are all products original with warranty?

Accepted Answer

100% of our products are brand new, sealed, and genuine with manufacturer or importer warranty coverage. We never sell replicas or grey market copies.

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